If your business needs to upgrade its business plan, you need to know what kind of upgrades you need before you start looking for a new provider. Here are three angles to consider when you're thinking about upgrading your business phone and internet service.
#1 Phone System Set-Up
The first thing you need to take into consideration is the way that the phone system is set-up. With some phone systems, you need to set up servers and equipment at your place of business, especially if you have an extensive or large system that you are looking to invest in. With other companies, all of the equipment for your phone system is located off site.
The best option for you depends upon the amount of space that you have. If you have limited space, you are going to want to go with a phone service that limits the amount of space in your office. If you have a large amount of space on-site, having equipment on site could allow you to troubleshoot phone service problems. Working with a Verizon wireless reseller can help.
#2 Support Staff
Next, you need to determine if you have the support staff to handle any IT issues that arise or if you are going to need IT support from an outside source. If you have IT support internally, your options are a little more open than if you need outside IT support. If you need outside IT support, you are going to want to go with a company that can provide with that level of support, around the clock, to ensure that your business phone and internet system always work smoothly together.
#3 Future Expansions
Finally, you need to think about how you see your business growing in the future. If you have one site right now, you can go with a more basic phone system. However, if you intend to expand to multiple locations over time, you may want go with a voice over IP system or VoIP phone system. These types of systems are run off an internet connection and allow you to connect your phone systems from one different physical location to another. VoIP systems can even allow your employees who work at home to access and use the same phone system as your physically based employees.
Before you set-up or expand your business phone system, think about your phone set-up, support staff needs and future expansions. Make sure that your next phone system supports both your current and future business needs and growth.